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Client Access Features: Vault and Aggregation

Tyler Schaefer
June 23, 2020

Now that I’ve been with the firm for roughly a year and a half, I have been able to see all that Raymond James has to offer in terms of their technology to make life easier for our clients. Coming from a FinTech company I learned the importance of having user-friendly online tools made available to the client and Raymond James has delivered just that. Client Access is a great way for you to have easy access to your account information in a safe manner. In this blog I will discuss a couple features that I find to be great tools within the Client Access platform that can save time and energy down the road.

Vault

The first feature that I find simple and rather important is the Vault. Here clients and advisors are able to easily and securely store a variety of file types all at the click of a button. Along with ease of uploading, this file share space pairs convenience with a place to leave comments. This creates a dialogue between client and advisor to help strengthen relationships and invites collaboration. Additionally, a new setting added to the Vault allows you to upload multiple files at once. Before you had to upload each file individually, which takes time. Now you can upload everything you need to at once and your advisor will be notified once this action is complete.


The question of security always pops into my mind when I’m placing anything personal online. On top of implementing Two-Factor Authentication when logging into your Client Access account, Raymond James uses multiple layers of digital security within the Vault. This creates a safe online location when you are storing your important files.


Below is a screenshot of where you can access the Vault. It is located at the top of your screen once you arrive at your homepage, which then takes you straight to this great uploading tool.

As a side note, some of the most popular items to store in the Vault include:

  • Client Reports (Performance, Portfolio Reviews)
  • Insurance Policies (Life, Disability, Home, Auto)
  • Tax Returns
  • Outside Investment Information (401k, IRA’s)
  • Mortgage Information

Aggregation Tool

The second feature I want to highlight is the Aggregation Tool. This enables clients to connect to thousands of outside accounts and bring them to light alongside their Raymond James accounts and view their net worth all in one place.

Some of the benefits awarded with the Aggregation Tool are:

  • Consolidated View: As previously mentioned, once you have entered your outside accounts within your Client Access account you will now see a full view of your assets on your main summary page. Rather than wasting time and logging into multiple Institution websites, you will be able to view total balances of your entire financial picture along with individual asset totals all on your main page.
  • Automation: The account values for each external account added are updated daily, removing the hassle of needing to refresh things manually.
  • Assets and Liabilities: The tool not only allows for you to connect your outside assets but invites you to connect your Liabilities as well. This permits you to connect your banks and credit card companies among other institutions.
  • Manually Entered Accounts: In the event that the system cannot identify the asset or liability you are searching for, there is the option to manually enter the account. The possibilities are endless with what you can add including such things as jewelry, collectibles, cars and real estate to name a few.

To take advantage of the Aggregation Tool you will need to click on “Add/Edit External Account”. This is located to the bottom right of your total balance within your main My Accounts Summary page as pictured below. If you do not see the action when logged into your account, please contact our Branch for assistance.

For more information on how to utilize the Vault and the Aggregation Tool, please reference our instructional videos on both.

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